FAQ
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Yes, we require a non-refundable deposit to secure your appointment. This deposit will be applied toward the total cost of your service package. The remaining balance is due three (3) days prior to your scheduled appointment.
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Deposits ensure that your appointment is reserved exclusively for you. They also help us minimize cancellations and better prepare for your specialized service.
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Yes, you can reschedule your appointment if you notify us at least 24 hours in advance. Your deposit will be transferred to your new appointment date. However, last-minute changes or cancellations are not guaranteed and are based on availability.
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We highly recommend a consultation session to assess your needs and recommend the most suitable treatment method. Consultations can be booked online or by contacting us directly.
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Consultation fees are non-refundable. However, a credit of $15 will be applied toward any service or package booked within six (6) months following the consultation. Consultation fees are waived on all packages and bundles.
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A deposit of 25% of the total cost of services - including packages, bundles, and add-on services selected. The final invoice includes the remaining balance of your total cost of services minus the deposit amount.
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You will receive an invoice 72 hours prior to your scheduled appointment. Failure to pay the invoice could result in automatic cancellation within 24 hours of scheduled appointment.
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Yes, we accept multiple payment methods, including credit/debit cards, and mobile payment options.
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If you’re running late, please contact us as soon as possible. Depending on the schedule, we may need to shorten your session or reschedule it. Please note that refunds are not available for late arrivals.
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Yes! You can receive 5% off the package price by reserving your appointment with a deposit. Discount applies to packages paid in full at time of booking.
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Yes! Our Pinnacle Membership offers unlimited access to all body sculpting services at 20% off for a full year with no limits or exclusions. Contact us to learn more about membership options.